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Before you can contact our support team please use refer our knowledge base to solve your issues. Click here to get started. Solutions for payment problems can be found here. |
You can send our support team an email via this link. Be sure to include the following information in your email:
- Device you are playing on. For example: iPhone 6 or Samsung Galaxy S6
- Which game you are playing. For example: Castaway Paradise, Castaway Home Designer.
- If a payment has failed, please include the name of the purchase. If available attach proof of purchase.
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